Telephony, VOIP, Unified Communication and Contact Centre
Centiant offer a wide range of unified communication solutions. This includes fully cloud based, Hybrid and on premise solutions.
Our cloud offering uses technology from our partners NFON and includes PBX functionality in a flexible cloud platform.
The NFON solution is a modular platform beginning with VoiP installation with the service being enhanced through integration with Skype.
Additional enhancements are offered by integration with a cloud contact centre delivered by Puzzel.
Fully cloud, no requirement for local SIP trunks;
Single number reach, one number can be accessed from multiple devices including;
Wide range of desk phones;
Mobile through FMC application;
Provides complete PBX functionality;
Flexibility, licences can be increased or decreased on a monthly basis;
Comprehensive call management including IVR, queues, voicemail, missed calls and more;
Completely intuitive for users who are familiar with the Skype for Business environment, on desktops and mobile devices;