Telephony, VOIP, Unified Communication and Contact Centre

Centiant offer a wide range of unified communication solutions. This includes fully cloud based, Hybrid and on premise solutions.
Our cloud offering uses technology from our partners NFON and includes PBX functionality in a flexible cloud platform.
The NFON solution is a modular platform beginning with VoiP installation with the service being enhanced through integration with Skype.
Additional enhancements are offered by integration with a cloud contact centre delivered by Puzzel.

Key Features:
 Fully cloud, no requirement for local SIP trunks;
 Single number reach, one number can be accessed from multiple devices including;
 Wide range of desk phones;
 Soft Phones;
 Mobile through FMC application;
 Provides complete PBX functionality;
 Flexibility, licences can be increased or decreased on a monthly basis;
 Comprehensive call management including IVR, queues, voicemail, missed calls and more;
 Completely intuitive for users who are familiar with the Skype for Business environment, on desktops and mobile devices;
 24/7 Support.

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